Sale Products
Items bought during a sale or promotional period are strictly non-refundable, non-exchangeable, and not returnable.
We only accept exchanges under certain conditions.
Exchange Timeline:
- Inform us within 7 days of delivery.
- Ship the product back within 7 business days.
- We will dispatch the altered item within 7 business days of receiving it.
⚠ Festive Months (September & October): Processing may take longer due to high demand.
Important Notes:
- ❌ We do not accept additional/custom requests.
- 🚚 Return shipping charges are the customer’s responsibility.
- 💸 Shipping fees are non-refundable.
Customized Products
- Provide accurate measurements at the time of order.
- No return, exchange, or refund is allowed for customized items unless received damaged.
- If verified as damaged, a coupon code refund will be issued.
Damaged Products – Return / Exchange
To report a damaged item:
📦 Share a complete unboxing video (from package opening to clearly showing the issue).
If approved, we will arrange a return or exchange within 7 business days.
Conditions:
- Item must be unused, unwashed, and in original packaging.
- Keep the receipt or proof of purchase.
- Return shipping charges must be paid by the customer.
- Shipping fees are non-refundable.
📩 Support Contact: vidyapeethprakashan@gmail.com
❌ We do not accept returns or refunds if you simply dislike the product after receiving it.
International Orders
Currently, we do not support exchange, return, or refund for international orders.
Refund Policy (For Damaged Items Only)
If a product is verified as damaged via a complete unboxing video, a coupon code refund will be issued to your Vidyaapeeth Prakashan account for use in your next purchase.
Return Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
Replacement and Exchange Policy
We offer a 7-day replacement and exchange policy.
If the request is accepted, the replacement product will be delivered within 5 days.
Refund Policy
If a return and refund is approved, the amount will be automatically credited to your original payment method within 10 business days.